Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Sticks and Stones Cafe Torquay, we believe that online gaming should only be enjoyed as a form of entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and always play within your means.
If you're struggling to maintain control over your gambling, help is available and completely confidential.
Age Verification
Online gambling in Australia is only available to persons aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gaming activities.
We do not knowingly accept players under the legal gambling age. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Chasing losses: Gambling more to recover money you've lost
- Hiding gambling: Keeping your gambling activities secret from family or friends
- Increasing stakes: Needing to gamble with larger amounts to feel the same excitement
- Loss of control: Being unable to stop or cut back on gambling
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Financial problems: Borrowing money or going into debt to gamble
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Gambling to escape: Using gambling to cope with stress, anxiety, or other problems
- Relationship strain: Arguments with loved ones about your gambling
Self-Help Tools & Controls
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you're willing to lose in a session or week
- Session Time Limits: Set automatic reminders or session cut-offs to prevent extended play
- Reality Checks: Receive periodic notifications during gameplay to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you need help, confidential support is available from these organizations:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free and confidential counseling and support for people affected by gambling problems in Australia.
United Kingdom
GamCare
Website: www.gamcare.org.uk
Free support and advice for problem gamblers and their families.
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Canada
Responsible Gambling Council
Website: www.responsiblegambling.org
Evidence-based resources and support for responsible gambling across Canada.
United States
National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-GAMBLER (1-800-426-2537)
Resources and treatment referrals for problem gambling.
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support for gambling addiction prevention and treatment in Germany.
Need Help?
If you or someone you know is struggling with gambling, please reach out for help. Problem gambling is treatable, and support is available 24/7 from the organizations listed above.
Remember: Seeking help is a sign of strength, not weakness. You are not alone.